Public Sector Training

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ICT Standards Training

In line with the Government’s Digital Transformation agenda, the ICT Authority has established critical standards and guidelines to ensure uniformity, security, and interoperability of ICT systems across the Public Service. For MCDAs, adhering to these standards is paramount for delivering efficient, secure, and reliable services to citizens. This comprehensive training series is specifically designed to equip ICT Officers within MCDAs with the knowledge and practical skills required to implement, manage, and govern their ICT infrastructure in full compliance with the mandates set by the ICT Authority.

Program Overview

This initiative is a structured series of specialized training modules focused on the core ICT standards. The program will be delivered physically in Naivasha. The goal is to build a standardized level of competency, fostering a culture of excellence and continuous improvement in public sector ICT management.

Systems & Applications Standard Training - Ksh 20,000

Course Overview
This hands-on training focuses on the critical standards for designing, acquiring, and managing organizational systems and applications. Participants will learn how to ensure that new and existing software solutions are interoperable, secure, scalable, and user friendly. The course covers the entire systems lifecycle, from planning and procurement to development, deployment, and maintenance, emphasizing the need to avoid vendor lock in and create a cohesive government digital ecosystem.

Target Audience
Systems Analysts, Software Developers, Application Administrators, Database Administrators, and ICT Officers involved in system procurement and management.

Learning Objectives

By the end of this course the participant should be able to;

Demonstrate understanding on the standard approach to systems and applications acquisition. Deployment and Management
Demonstrate understanding on the operations of ICT systems across the public service
Appreciate the process of achieving efficient, flexible, integrated and cost-effective systems and Applications
Describe the practices & Guidelines for developing (or purchasing and installing) and maintaining/ managing computer applications for administrative purposes in Government.
Determine Systems complexity and choose an implementation path
Course Programme

IT Governance Standard Training - Ksh 20,000

Course Overview
This comprehensive training is designed to equip ICT officers with the foundational principles and practical frameworks of IT Governance. In an era where technology is central to public service delivery, effective governance ensures that IT investments are aligned with strategic government objectives, managed responsibly, and deliver measurable value. This course moves beyond theory to provide the tools needed to establish a robust governance structure that promotes transparency, manages risk, and ensures compliance within your Ministry, Department, or Agency (MDA).

Target Audience
ICT Managers, IT Project Leads, Finance Officers involved in IT procurement, and any officer responsible for overseeing IT resources and strategy within the Public Service.

Learning Objectives
Upon completion, participants will be able to:

Articulate the core principles and importance of IT Governance in the public sector context.
Implement key IT Governance frameworks (e.g., COBIT, ITIL) relevant to Government ICT Standards.
Develop and monitor Key Performance Indicators (KPIs) for IT services and projects.
Establish clear IT decision-making structures and accountability matrices.
Manage IT-related risks and ensure compliance with national regulations and policies.
Demonstrate the business value of IT investments to non-technical stakeholders.

Information Security Standard Training - Ksh 20,000

Course Overview
Cybersecurity threats are a constant risk to government operations and citizen data. This critical training provides an in-depth understanding of the Government Information Security Standards. Participants will learn to adopt a proactive and strategic approach to protecting information assets. The course covers risk assessment, security controls, incident response, and the legal implications of data breaches, empowering officers to build a resilient security posture within their organizations.

Target Audience
Information Security Officers, Network Administrators, System Administrators, ICT Auditors, Data Protection Officers, and all ICT staff with security responsibilities.

Learning Objectives
By the end of the course the participant should be able to:

- Demonstrate a basic understanding of Information Security
- Appreciate the key aspects of Information Security Standard
- Oversee enforcement of the compliance to the Government Information Security Standard

E-records Management Standard Training - Ksh 20,000

Course Overview
This workshop is essential for MDAs transitioning from paper-based to digital records management. It provides a thorough grounding in the standards and best practices for E-Records Management, ensuring that digital information is authentic, reliable, accessible, and preserved for as long as needed. The course aligns with international best practices and national legislation, including the Kenya Data Protection Act, covering everything from creation and classification to preservation and disposal.

Target Audience
Records Management Officers, Archivists, Librarians, Secretariat Staff, Data Protection Officers, and ICT officers supporting document management systems.

Learning Objectives
Upon completion, participants will be able to:

Understand the legal and regulatory framework for E-Records Management in Kenya.
Design and implement a functional classification scheme and file plan.
Apply metadata standards to ensure the integrity and discoverability of records.
Understand the core components of an Electronic Document and Records Management System (EDRMS).
Develop and enforce retention and disposal schedules.
Ensure long-term preservation of digital records and manage obsolete formats.

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